Privacy Policy of Immo La Escapada
Your privacy is important to us. Therefore, Immo La Escapada, a company based in Spain, has created this Privacy Policy (“Policy”) to explain what information we collect when you visit our website https://immolaescapada.com (the “Site”), why we collect it, and how we use it.
The terms “You”, “Your”, and “User” refer to the person or entity using our Site.
Whenever “we”, “us”, or “our” are mentioned, it refers to Immo La Escapada and its subsidiaries and affiliates.
For questions regarding this policy or requests related to personal data processing, please contact us at Kathy@casa-la-escapada.com.
1. Information We Collect About You
We collect information you provide to us, which is necessary for the proper performance of our services and to comply with legal obligations.
- Account Login Information: When you create an account, we collect login details such as your email, name, surname, and password.
- Communication Data: We collect data from any communication with us (e.g., via email or chat), including the content of messages and any information you choose to share.
- Login Information: We gather login data when you sign in to your account.
- Additional Personal Data: We may collect other information you provide, such as survey responses, feedback, purchase history, and customer preferences.
2. Information We Collect Automatically
When you use our Site or contact us directly, we may collect information about how you interact with the Site and the services you use.
- Log Data and Device Information: We automatically collect log data and device details, including IP addresses, browser type, ISP, referring/exit pages, date and time stamps, and more.
- Tracking Technologies and Cookies: We use cookies and tracking technologies to improve your experience. For more information, please refer to our Cookie Policy.
- Geolocation Data: We may collect approximate location data, such as your IP address, to enhance your experience.
- Usage Information: We use tools like Google Analytics to collect data on your interactions with the Site. For more information, visit the Google Analytics Opt-out.
3. How We Use Your Data
We process your data in accordance with data protection regulations and use it for the following purposes:
- To identify users and manage accounts.
- To generate statistics and analyze the market.
- To maintain communication and respond to inquiries.
- To provide personalized marketing and offers.
- To improve services and ensure data security.
- To comply with legal obligations.
- To request feedback and provide support.
We only collect personal data when we have your consent, when it is necessary to perform a contract, or when it aligns with our legitimate business interests.
4. Direct Marketing
We may use your contact information to send you direct marketing messages, which may be personalized based on the information you have provided or that we have collected.
You can withdraw your consent to receive marketing messages at any time by following the unsubscribe link in our emails or by contacting us at Kathy@casa-la-escapada.com.
5. Cookies
Cookies are small text files stored on your device when you visit our Site. They help us improve your experience by remembering your preferences and preventing repetitive information requests.
For more details, please check our Cookie Policy.
6. Sensitive Information
We do not collect sensitive information such as political views, religious beliefs, health data, or data related to sexual orientation.
If you believe we have inadvertently collected such information, please contact us immediately at Kathy@casa-la-escapada.com, and we will promptly remove it.
7. Data Retention
We retain your personal information for as long as your account remains active or as necessary to comply with legal obligations.
To request the deletion of your data, please contact us at Kathy@casa-la-escapada.com.
8. Security
We implement security measures to protect your personal data from unauthorized access or disclosure. However, please be aware that data transmission over the internet is never completely secure.
If you have concerns about the security of your data, feel free to reach out to us.
9. Your Rights
You have the following rights regarding your personal data:
- Access: Request information about the data we hold about you.
- Correction: Update or correct your personal information.
- Objection: Withdraw your consent to data processing at any time.
- Erasure: Request deletion of your personal data for legitimate reasons.
- Complaint: File a complaint with your national data protection authority.
To exercise any of these rights, please contact us at Kathy@casa-la-escapada.com.
10. Scope of This Policy
This Policy does not apply to services offered by other companies or websites linked to our Site.
11. Changes to This Policy
We may update this Policy from time to time. Any changes will be posted on this page, and significant changes may be communicated directly to users.
12. Acceptance of This Policy
By using our Site, you agree to the terms of this Privacy Policy. If you disagree, please refrain from using our services.
13. Further Information
If you have any questions about how we handle your data or wish to make a request related to your privacy, please contact us at Kathy@casa-la-escapada.com.